NETWORK OPERATIONS CENTER
API’s NOC is a proactive global network monitoring, management and remediation center. We provide you and your customers with maximum uptime and assured network reliability. Our trained experts offer a higher level of support than is available from actual manufacturers. We can manage your network on any scale providing technical assistance in areas where you need help. Customers get smooth, seamless operations with no interruption in service and the assurance that network issues get quickly and efficiently resolved
NOC Features includes: |
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Notification of degradation of services – for proactive resolutions of problems prior to outages |
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Proactive analysis and monitoring of Platform specific satellite hub and associated routing equipment |
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Coordination, planning and management of interface and routing issues |
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Review and auditing of network performance and recommendations for optimization |
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Handles escalation from API Customer Care issues |
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Hub, H/W, S/W upgrades, diagnostics and repairs – direct SSCOs |
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Monitoring of traffic levels |
| Platforms supported include: |
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ViaSat LinkStar |
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Hughes DirectWay |
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ViaSat LinkWay |
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iDirect 20-slot 1IF Hub |
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ViaSat Skylinx |
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iDirect 20-slot 51F Hub |
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ViaSat SurfBeam |
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iDirect Private Hub Router |
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SkyStream DVB |
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iDirect VNO Hub |
| Call 707-283-8000 to speak with an API Satellite Expert who can help you find the right solution today. |
