X2nSat's Global Network Support Center (GNSC) offers full time VSAT network monitoring, management and remediation
support services. Our GNSC staff is staffed with top computer, engineering and telecommunications specialists who
are expertly trained to proactively monitor IP networks and immediately respond to customer needs and satellite network
challenges.
Our GNSC services include outsourced Customer Care and full time Network Operational Support.
Leverage our Customer Care and Network Operations Center as your source for total customer support. By hiring us,
you can minimize your internal staffing resources allowing us to reduce the time you spend managing support issues
and customer challenges so you can focus on your core business activities.
GNSC Services Include: |
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24x7x365 Remote IP Network Monitoring and Technical Assistance |
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iDirect and ViaSat Hub Management |
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Network and Circuit Management |
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Remote Subscriber Terminal Commissioning |
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Custom and Secure Web Portal |
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Comprehensive Weekly Reports |
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On-the-Fly Bandwidth Usage Graphs |
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Web-based Trouble Ticket System |
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End-to-End Network Performance Monitoring |
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Remote Network Hardware Configuration |
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Inventory Management, Production and RMA Control |
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VSAT Equipment Training |
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Call 707-283-8000 to speak with an X2nSat Satellite Expert who can help you find the right solution today.
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